User Guide

October 2022

Table of Contents

Getting Started

Solution Overview

Phillips Connect delivers heavy-duty, easy-to-install, and expandable asset management solutions. They are ideal for class 8, trailer, container, chassis, construction equipment, boats, and more. Phillips Connect solutions are designed by Phillips Industries, one of the most established and leading brands in commercial transportation for nearly 100 years.

Phillips Connect asset trackers collect data on location and asset health, as well as driving behavior and fleet productivity with unparalleled asset utilization metrics that drive financial ROI. Phillips Connect asset trackers help fleets boost utilization, eliminate loss and theft, increase detention revenue, enhance driver satisfaction, and reduce maintenance costs.

Phillips Connect solutions available on Order Now

StealthNet™

StealthNet – A covert and expandable trailer tracking solution providing 24/7 asset visibility.

1. 4G LTE with nationwide coverage (includes Canada)
2. JT SIM Standard
3. Rated IP67 to withstand harsh heavy duty trucking environments
4. FCC 47 CFR Part 15, Part 22, and Part 24 PTCRB Certification
5. 10 year battery life
6. Bluetooth (BLE) for optional sensor connectivity
7. 24/7 Geotab support
8. 15 minutes installation
9. Available in USA & Canada (except Quebec & New Brunswick)

SKUs available and applications:

SolarNet™

SolarNet – Solar powered tracking device - operating on solar power alone or with the option to hardwire to the 7-way.

1. 4G LTE with nationwide coverage (includes Canada)
2. JT SIM Standard
3. Rated IP67 to withstand harsh heavy duty trucking environments
4. FCC 47 CFR Part 15, Part 22, and Part 24 PTCRB Certification
5. 10 year battery life
6. Bluetooth (BLE) for optional sensor connectivity
7. 24/7 Geotab support
8. 5 minute installation

SKUs available and applications:

Refer to the Phillips Connect Asset Tracker Selection Guide if you need help in selecting the appropriate model to your specific business requirement.

How to order?

There are 2 ways to order Phillips Connect asset tracker solutions:

1. Customer’s authorized users can order through their MyGeotab database.
2. Sales Partners will initially need to order through the Customer’s MyGeotab database, and with an upcoming release Sales Partners will be able to order through the MyAdmin Store.

Refer to the Geotab Marketplace Order Now Program to go through the step-by-step process.

Installation

Phillips Connect asset tracker solutions are very easy to install; the process can take less than 15 minutes. If requested, Geotab also offers professional installation services available through the MyAdmin store that are billable by Geotab.

The following installation SKUs are available in MyAdmin:

Please refer to the following guides for self installation instructions:

Adding devices to MyGeotab

When Phillips Connect ships devices to a Geotab Customer, device IMEI numbers are provisioned or uploaded via bulk upload. The devices are issued Geotab serial numbers that are then displayed in the Sales Partner's MyAdmin portal; this process is called “device provisioning”. Once a device is provisioned, Geotab starts billing the Partner the monthly fee upon device activation.

After Phillips Connect upload and provisioning are complete, the Sales Partner receives an email from MyAdmin with an attached CSV file that includes the Geotab serial numbers and IMEI number for each Customer device.

As a final step, the Sales Partner must add the new devices to the Customer’s MyGeotab database. To do this, the Sales Partner logs into the Customer’s MyGeotab portal, navigates to the Vehicles & Assets page, clicks Add, then chooses whether to add a single device or use Quick Import to import a batch of devices.

Once the devices are added, they are displayed in the Customer’s MyGeotab site.

Adding a single device

To add a single device to MyGeotab, select Add asset, then enter the Geotab serial number assigned in the provisioning process above and a name (usually the assigned name of the asset that houses the device). As of MyGeotab 8.0, you must also choose an Asset Type for the device. By default, Vehicle and Trailer are available, however you may wish to create your own custom Asset Types. Refer to Where can I find the upcoming changes for trailers and vehicle information? on Geotab Community for more detail on Asset Types.

Importing a batch of devices

To import a batch of devices to MyGeotab, select Quick import, then paste in a list of Geotab serial numbers and, optionally, asset names and VINs in the specified formats.

Viewing assets in MyGeotab

Vehicles & Assets

Assets can be viewed in MyGeotab by navigating to the Vehicles & Assets page. Assets are listed in a table view with accompanying columns to display relevant data. Columns can be added or removed using the Columns dropdown.

Asset information can be added, changed, or viewed by clicking on the asset name. Assets can also be removed or archived from the Asset Edit view.

Map view and Tooltip Add-In

Assets can also be viewed in the Map view. This view displays a list of assets and their current location.

Geotab has developed a custom Map Add-in that brings additional asset tracker data into the tooltip hover box on the native Map page. You can hover over the asset to display the following additional information:

1. Last device communication time
2. Device battery level
3. Device battery voltage
4. Sensor status (if applicable)

The Tooltip Add-In provides more context about the health of the Phillips Connect device and status of components it is tracking.

Trip history

Trip history can be viewed by clicking on an asset, then selecting View Trips. You can also do this by navigating to the Trips History section on the Map view, selecting one or more assets, then clicking Show all trips. Users can customize their view by location, asset types, zones and run customized reports.

Device reporting frequency

StealthNet

1. Reporting frequency – StealthNet reports every 11.5 hours when stationary and every 2 minutes in motion with 30 degree heading changes.
2. Start trip – This event is triggered after the Gateway is traveling at a speed exceeding 6.2 mph for at least 5 seconds.
3. Stop trip – This event is triggered when the Gateway’s maximum speed is below 4.3 mph for 5 consecutive minutes.

4. SolarNet

4. Reporting frequency – SolarNet reports every 1 hour when in motion and untethered, and every 2 minutes when tethered with 30 degree heading changes. 2 reports per day when parked.
5. Start trip – This event is triggered after the Gateway is traveling at a speed exceeding 6.2 mph for at least 5 seconds.
6. Stop trip – This event is triggered when the Gateway’s maximum speed is below 4.3 mph for 5 consecutive minutes.

Zones

Zone information can be viewed, added, edited, or removed on the Zones page. Refer to the MyGeotab Product Guide for more information.

Running Reports

Reports can be run in several locations in the MyGeotab portal, such as the Vehicles & Assets, Zones, Trips History, or Engine & Maintenance pages. Refer to the MyGeotab Product Guide for more information.

Engine & Maintenance – measurements

To view device and asset health data, navigate to Engine & Maintenance, then measurements. Under the options menu, select the vehicle and time frame, then click Apply.

This view displays device data broken down into rows. This view provides valuable insight into asset health.

Rules & Groups

Rules & Groups information can be viewed, added, edited, or removed on the Rules & Groups page. Refer to the MyGeotab Product Guide for more information.

Adding the Tooltip Add-In to MyGeotab

The Tooltip Add-In is automatically installed in the database by the time of checkout when Phillips Connect orders are placed in Geotab Marketplace.

To install the Add-in, do the following:

1. Log in to MyGeotab.
2. Navigate to Administration > System > System Settings.

3. 

3. Click the Add-Ins tab.

4. 

4. Set Allow unsigned Add-Ins to On.

5. 

5. Click New Add-In.

6. 

6. Delete the template content of the popup. Copy the following text and paste it into the popup:

7. {

8. "url": "https://app.geotab.com/addins/geotab/Tooltip_Addin_for_Asset_Trackers/manifest.json"

9. }

7. Click OK.
8. Click Save to finish the installation.