Installation Document
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Keyless Lite Implementation Guide
Installation Document
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The Keyless Lite Solution by Geotab enables your fleet to easily share vehicles – locate, unlock and lock – from a simple mobile phone application using virtual keys. It is an optimal solution when no pre-reservations are required: drivers unlock vehicles and go. I
✱ NOTE: Do you have a use case/feature request for the Keyless Lite Solution?
The Geotab Product Management Team wants to hear from you! We work hard to improve our products, and your feedback is important to us. Contact keylessinfo@geotab.com and cc your Partner contact(s).
The Keyless Lite Solution by Geotab enables your fleet to easily share vehicles – locate, unlock and lock – from a simple mobile phone application using virtual keys. It is an optimal solution when no pre-reservations are required: drivers unlock vehicles and go. It consists of a number of solution components:
✱ NOTE: What about NFC fob access? NFC fob access is not yet supported; as we evolve our solution, we will assess support on our roadmap. Contact keylessinfo@geotab.com and cc your Partner contact(s) if this is important to support your fleet.
Initial hardware and software setup for Keyless Lite is a multi-step process that requires action from the Partner and the Customer.
Geotab Partners must complete the following tasks:
Marketplace | Install the Keyless Lite Add-In directly from the Geotab Marketplace: |
Manual installation using a config file | Consult How to install/add an add-in manually into a MyGeotab database and use the following config file text: { "url": "https://app.geotab.com/addins/geotab/keylessLiteDrive/manifest.json" } |
The GO device (telematics device) and Keyless Hardware (IOX-KEYLESS or IOX-KEYBOX Beta) are installed inside the vehicle to perform lock/unlock functionality.
The entity performing the hardware installation must complete the following tasks.
✱ NOTE: For GO device installation, refer to the GO device installation area on Geotab Support Center.
✱ NOTE: The IOX-KEYLESS does not support concurrent operation with an IOX-BT installed.
After initial installation of Geotab Keyless Hardware (either IOX-KEYLESS or IOX-KEYBOX Beta) into the target vehicle, no further installation/setup is required.
In push-to-start ignition use cases, Drivers do not need to access a physical key in order to unlock/lock or start a vehicle while they are in possession of it. After every unlock event, Drivers are allowed to press the brake and push the start button for a period of 10 minutes. After 10 minutes elapses, they will need to press unlock again to be able to start the car.
After initial installation of Geotab Keyless into the target vehicle, a physical key will need to be installed inside the vehicle for drivers to be able to turn the vehicle’s ignition and start the car.
It is recommended that the bladed key be stored inside the glove compartment of each vehicle. If any other location is chosen by the Fleet Manager, communicate to your Drivers about the change.
In bladed key ignition use cases, drivers will unlock/lock the vehicle at the start and end of their use of the vehicle. While they are in possession of the car, they will use a physical bladed key for access. The physical key is required to be able to start the vehicle once they are inside.
! IMPORTANT: Drivers must ensure to replace the key inside the vehicle when they are done with the vehicle, and submit a lock command on the app to ensure the next user is able to access the vehicle.
The bladed key will be stored and locked inside the key box, which can have various installation locations inside the vehicle, depending on the best fit for the vehicle type. Typically, this is the glove compartment or under a seat, but it could be in the cargo or passenger compartment. The unlock/lock commands which unlocks and locks the vehicle doors, additionally locks and unlocks the key box to access the vehicle’s bladed key.
Once inside the vehicle, the Driver will need to open the key box to access the physical key, which will then be required to start the vehicle.
! IMPORTANT: Drivers must ensure to replace the key inside the key box when they are done with the vehicle, and submit a lock command on the app to ensure the next user is able to access the vehicle.
The MyGeotab database must be configured in order for vehicles to properly populate inside the Keyless Lite mobile application and for users to be able to access them.
Geotab Drive by default has features visible for US ELD (Electronic Logging Device) compliance. If you are not using these features, to reduce your Drivers’ confusion, remove ELD features from view, and only have Keyless Lite features visible.
To do so, create a new security sub-clearance of Drive App User (recommended for most of your Drivers) or Administrator (if any in the Administrator role will also be accessing vehicles via Keyless Lite), then in a future step, assign your Drivers this sub-clearance.
How to create a new Security Sub-Clearance: Follow How to Create a Security Sub-Clearance.
✱ NOTE: Keyless Monitor requires users to have Security clearance ‘Administrator’ and currently users with a Sub-Clearance of ‘Administrator’ will not be permitted. If you are an Administrator, we recommend:
When you add Drivers as MyGeotab Users, which is a step below, ensure that all Drivers are assigned your new sub-clearance.
Keyless Lite Drivers are able to locate, lock and unlock all vehicles assigned to a Group, allowing you to allow and restrict access based on MyGeotab groups.
To create new vehicle groups to assigned shared vehicles, see How to create a group.
To assign vehicles to groups, see How to put a vehicle in a Group.
✱ NOTE: While you are assigning vehicles to groups, you may want to follow steps in the Support Driver Vehicle Identification: Add Vehicle Description Information section to reduce future steps.
If you are new to Groups and have a more complex fleet, see Pro tips for using MyGeotab groups and sub-groups.
When you add Drivers as MyGeotab Users, which is a step below, ensure that all Drivers are assigned Data access to the appropriate created Group(s).
Each vehicle inside the MyGeotab database that is accessed by Keyless Lite should have the following details populated with clarity for vehicle identification, which will appear in Keyless Lite to support Drivers identify a vehicle. To add/edit this information, see How to edit a vehicle's information in MyGeotab.
✱ NOTE: Model, which is the Make and Model decoded from the VIN, is not included. Complete this information in Comments to ease vehicle identification.
In order to start using the Keyless Lite app, Drivers must be added as MyGeotab database Users.
Follow How to add a user in MyGeotab to add Drivers as MyGeotab users.
As you add new Users, follow these additional steps:
✱ NOTE: This will impact what vehicles the user can locate, unlock and lock with in the Keyless Lite mobile app.
Begin by ensuring that all setup steps have been completed prior to hardware validation. Full end-to-end hardware validation should be completed upon successful installation of Geotab Keyless hardware.
✱ NOTE: A Bluetooth ‘public key’ needs to be available on the GO device for the Keyless Lite mobile app to function. To verify if the ‘public key’ has been successfully received by the device, check the Keyless Monitor and ensure that the public key is green.
Should it not be available on the device due to a possible error or sending delay, alternatively test Lock & Unlock with Keyless monitor, outlined below.
End-to-end testing can be completed using OTA commands to ensure that the hardware is correctly installed. OTA commands can be sent using the Keyless Monitor.
Ensure the following requirements are complete as a part of the Keyless Hardware functionality testing:
✱ NOTE: It may take up to 24 hours for the GO device to sync/support end-to-end testing.
Once the above steps are completed, we’re ready for Drivers.
Drivers can follow this simple explanation hand-out: Getting started with Keyless Lite.
This video also summarizes how Keyless Lite works: How to use the Keyless Lite Add-In.
Important Notes:
Keyless Lite will automatically assign a Driver to a vehicle when they unlock it, and stop the assignment when they lock it.
✱ NOTE:
See which Driver has which shared vehicle (currently)
✱ NOTE: If Personal Mode is enabled, the vehicle will not appear actively on the Map as outlined below.
See historic shared vehicle access
The Driver name is displayed in Column G of the downloaded Advanced Trips Report.