Support Document

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June 2024

Rate Plans

Base

The Base plan offers GPS location, VIN, Driver ID, basic IOX support and harsh braking detection.

Region: Worldwide

Regulatory

The Regulatory plan adds Hours of Service, IFTA, and Tachograph functionality over the Base plan. It is geared towards assisting fleets in meeting a range of compliance regulations.

Region: USA - Canada - Europe

Pro

The Pro plan offers the functionality of the Regulatory plan and adds support for engine, accelerometer and EV data.

Region: Worldwide

ProPlus

The ProPlus plan offers the greatest functionality, including Active Tracking, EV data, and premium services including roadside assistance, and more.

Region: Worldwide

GO Plan

The GO plan offers the functionality of the ProPlus plan, including Active Tracking and EV data, and adds support for Wi-Fi, Public Works, and more.

Region: Worldwide

Additional Rate Plans

See here for information.

Device

Base

Regulatory

Pro

ProPlus

GO

End-to-end security using authentication, encryption, message integrity verification, individualized devices with unique IDs, non-static security keys, and digitally-signed firmware

Patented advanced trip recording for accurate vehicle location and distance traveled

Wi-Fi hotspot functionality (additional monthly rate applies. Select regions only)

ProPlus + Wi-Fi

Internal GPS antenna

Position instantly available after cold start (ephemeris)

Simple to install

Installation record (date/time/location) when unit connected

Device tampering or removal detection with date/time/location stamp

Voltage monitoring on crank (indicates electrical battery health)

Battery voltage monitoring via regular heartbeats when ignition is off (identifies battery drain — door open/light left on)

Self-calibrating accelerometer (no vehicle setup required)

Detect towing events (moving with ignition off)

False positive filtering (does not record railroad tracks, speed bumps, or potholes as aggressive driving)

Collision data memory buffer records over 100 minutes of second-by-second data — auto detection and upload of last 1.2 minutes on collision

On-device memory for logging out-of-coverage situations — up to 1 month of driving

80,000 logs

80,000 logs

80,000 logs

80,000 logs

80,000 logs

Automatic OBD/CAN protocol detection at device install

Automatic VIN readout

Estimated odometer and engine hours (not based on engine data)

Actual engine hours, engine road speed, and odometer from engine

For Hours of Service (HOS) purposes only

Over-the-air firmware updates

Over-the-air plan upgrades

Over-the-air parameter modifications

IP indemnification

Limited Lifetime Device Warranty*

*Conditions apply. See End User Agreement

Active Tracking — Live Vehicle Location

Available with ProPlus and GO plans.

Base

Regulatory

Pro

ProPlus

GO

Accelerated in-cab alerts for driver feedback

Map updated with live vehicle movement

Engine Data

(Recorded if supported by the vehicle)

Available with Pro, ProPlus, and GO plans.

Base

Regulatory

Pro

ProPlus

GO

Odometer, Engine Hours and Engine Road Speed

For HOS purposes only

Coolant temperature

Driver's seat belt

Passenger seat occupied

Passenger seatbelt

Total fuel used

Total idle fuel used

Fuel level input (to identify fuel-up events and for data integration with fuel card)

RPM

Ignition detect

Check Engine Light

Engine faults, including unknown proprietary engine faults

Data Specific to Electric Vehicles (supported BEVs, PHEVs, and FCEVs)

EV driving energy used

EV battery charge % (SOC)

EV charging status

EV charging energy

In-vehicle Audible Alerts / Driver Feedback

Limited availability with Base and Regulatory plans. Full availability with Pro, ProPlus, and GO plans.

Base

Regulatory

Pro

ProPlus

GO

Speeding

Driver ID not presented on ignition

Idling

Driving in reverse

Rule violation

Limited

Limited

High RPM — target fuel savings

Seatbelt usage detection over user-defined speed

Aggressive driving (acceleration, braking, and cornering)

Driver feedback through IOX-GOTALK

Expansion

Base

Regulatory

Pro

ProPlus

GO

Custom Add-In integrations

Access partner Add-Ons and solutions through the Marketplace (additional cost may apply)

Advanced Software Development Kit (SDK) supporting full integration and customization (C# & Javascript integration, full AJAX/JSON interface)

IOX-KEYLESS

ProPlus + Keyless

ProPlus + Keyless

IOX-BATTERY

Monitor auxiliary input events — door open/close, sensors, and more via IOX-AUXM

In-vehicle alert and notification via IOX-ALERT

In-vehicle verbal coaching via IOXs

Available in English, German, Spanish, French, and Italian

Driver ID via IOX-NFCREADERA

Loud buzzer via IOX-BUZZ

USB power for mobile devices and tablets via IOX-USB

Two-way HOS data transfer via IOX-USB

See more info here

Iridium satellite connection via IOX-SATIRDv2

Extra cost

Extra cost

Extra cost

Extra cost

Extra cost

Bluetooth® beacon monitoring via IOX-BT

DICKEY-john® Control Point control system via the IOX-DJ (Discontinued)

Rexroth® Compu-Spread® CS440 and CS550 controllers via the IOX-COMSPREAD (Discontinued)

Cirus Controls® SpreadSmart Rx® controllers via the IOX-CRS (Discontinued)

FORCE® AMERICA 5100ex® Spreader Control systems via the IOX-FAM (Discontinued)

Public Works solution with spreader controllers

ProPlus + Public Works

Public Works solution

Read third-party serial data via IOX-RS232M/F/D

Read third-party data over the CAN bus via IOX-CAN

Mobileye integration via IOX-CAN

Reefer monitoring with Valor wireless temperature sensors (requires IOX-CAN)

Tire Pressure Monitoring Systems (TPMS) integration with Valor wireless sensors (requires IOX-CAN)

Lone worker and man down solutions with Grace Industries integrated devices (requires additional IOXs)

Monitor analog auxiliary inputs — fuel levels, temperature, PTO detection, and more via IOX-ANALOG

Control a remote relay in the vehicle with IOX-OUTPUTM

IOX-UREADER

Base

Regulatory

Pro

ProPlus

GO

Tachograph

Driver ID

Remote Download (RDL) of logs, as well as vehicle and driver information

Real-time status and tachograph data (TAC)

Infraction Management (AFA)

Cold Chain

Temperature and other telemetry

2-Way communication (temperature set point, alarm clearing)

CAN Clamp

Drive App

Mobile device/tablet, data plan, and IOX-USB for Hours of Service (HOS) are extra cost.

Limited availability with Base plan. Full availability with Regulatory, Pro, ProPlus, and GO plans.

Base

Regulatory

Pro

ProPlus

GO

Asset Inspection

US Federal Regulations (§396)

Canadian Regulations (NSC 13)

Drive App Hours of Service (HOS)

US Federal Interstate Regulations (§395)

  1. US property/passenger 60-hour/7-day & 70-hour/8-day
  2. US property/passenger short-haul
  3. 16-hour day support

Select US Intrastate Regulations

    1. California property/passenger intrastate
  • Canadian Federal Regulations (N and S of 60°)

    1. 7-day cycle 1 & 14-day cycle 2
  • Automatic duty status changes

    Adverse weather condition support

    Oil industry exemption support

    Yard Move and Personal Conveyance support

    Driver identification and co-driver support

    Works alongside other third-party applications installed on mobile device/tablet

    Two-way messaging

    Dispatch zone and address

    Routing

    Beta

    Beta

    Beta

    Beta

    Beta

    Rules-based driver feedback via messaging

    Limited/Beta

    Limited/Beta

    Beta

    Beta

    Beta

    Navigation using built-in mobile device/tablet application or third-party navigation

    Beta

    Beta

    Beta

    Beta

    Beta

    Automatic driver-to-vehicle pairing when logged in to the Drive App.

    Drive App Add-Ins

    Personal Mode

    Application

    Base

    Regulatory

    Pro

    ProPlus

    GO

    Web-based tracking

    Web-based trip log

    Support for multiple map types and views

    Unlimited customer zone importing, editing and creation (geofencing)

    Notifications on zone entry/exit

    Flexible group structure for vehicles, zones (customers), users, rules, drivers, and reports

    Powerful and customizable business exception rules

    Combination exception rules

    Email, web-based popup, text message, and web service call notifications on rule exceptions

    Roadside Add-In for towing, locksmith, battery boost, fuel delivery, flat tire change, and more

    USA and Canada only, with fleet-wide utilization of the ProPlus plan. Other conditions apply

    Personal Mode

    Collision Reconstruction Add-In

    Data Connector, bring curated data into popular BI Tools (also available as paid Add-In)

    Built-In Rules-Based Exceptions

    Limited availability with Base and Regulatory plans. Full availability with Pro, ProPlus and GO plans.

    Base

    Regulatory

    Pro

    ProPlus

    GO

    Speeding

    After-hours usage

    Productivity (idling, arrival/departure times, and more.)

    Backup when leaving

    Engine diagnostics and issues

    Dangerous driving (acceleration, braking, cornering)

    Braking Only

    Limited

    Limited

    Seatbelt usage

    Collision

    Low battery warning

    Engine misuse (over-revving)

    Reports

    Limited availability with Base and Regulatory plans. Full availability with Pro, ProPlus, and GO plans.

    Base

    Regulatory

    Pro

    ProPlus

    GO Plan

    Custom Reports

    Limited

    Limited

    Over 30 built-in reports

    Customizable dashboards and reports

    Trending dashboards and reports

    Report scheduling

    Private vs. Business mileage

    Limited

    Limited

    IFTA fuel tax reports

    Limited

    Driver scoring reports

    Limited

    Limited

    Risk management reports (insurance use case)

    Limited

    Limited

    Customer stops by zone report

    Driver congregation report

    Customizable work hours, time off, and timecard reports

    Collision reconstruction report

    Reports for devices on Base and Regulatory mode will not include Accelerometer information

    Find nearest vehicle to location including distance

    Maintenance reminders scheduled by time or distance

    Maintenance reminders scheduled by engine data parameters

    For HOS purposes only

    Unlimited users

    Flexible user access control — features can be hidden or limited based on user or vehicle groups

    Ability to audit all database actions

    Scalable — up to 50,000 devices in one database

    One year of cloud storage with tools for local file export

    Industry best practices for security

    Best-in-class Tier 2 and Tier 3 engineering support

    Additional Rate Plans

    Asset Plan

    The Asset Plan, specific to the GO Anywhere device, provides full functionality of the asset tracking device in the Fleet Management Application.

    Third-Party Device Plan (Global)

    This Rate Plan allows third-party devices to integrate with the Fleet Management Application. The Application will accept the following data types from the third-party device:

    1. Latitude
    2. Longitude
    3. Speed
    4. Date and time
    5. Ignition state
    6. Auxiliary relay status for up to 8 relays
    7. Engine/diagnostic data*
    8. Device data*

    * See the SDK documentation for the specific supported diagnostics.

    Once integrated, third-party devices can use the majority of the features offered by the Application.

    ProPlus + Wi-Fi (United States & Canada)

    This Rate Plan enables the Wi-Fi hotspot on the Telematics Device Version 9+. This turns on the applicable master flags on the device. The Wi-Fi hotspot must also be enabled from the Fleet Management application for the hotspot to properly function. The monthly data usage allowance for the Wi-Fi hotspot is 2GB.

    ProPlus + Public Works (North America)

    This Rate Plan includes the winter operational data communicated from the Telematics Provider supported spreader controllers. The logged data, along with winter operations specific reportings can be accessed through the Fleet Management Application. In addition to the Telematics Device Version 9 or higher, the IOX-WRKS cable is required.

    With ProPlus + Public Works, government fleet managers can ensure all infrastructure is adequately serviced. In addition to the capabilities and data available on ProPlus, the ProPlus Public Works rate plan offers the following:

    1. Collection of diagnostic measurements from the supported list of spreader controllers
    2. Material usage monitoring

    See the Public Works Features Matrix for additional details.

    ProPlus + Keyless

    This Rate Plan enables keyless functionality and remote vehicle management for pooled and shared fleets, in conjunction with the Telematics Device Version 9 (or newer) and IOX-KEYLESS, or IOX-KEYBOX as a part of the Keyless solution. Compatible with all vehicle types that have a keyfob.

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