March 2021

Introduction

Successful installation of any device or equipment requires knowledge of the installation and device requirements. This information is obtained by reading the device documentation and by speaking with the customer to understand their requirements.

✱ NOTE: Installations should never be performed without first reviewing and understanding the device documentation and customer requirements.

GO Device Documentation

1. GO9 Support Document
2. GO RUGGED Support Document

GO Device Technical Specifications

Additional Information

1. Units MUST be securely mounted for proper operation.
2. 3-wire harnesses (HRN-CW03K3 or HRN-RW03K4) require the addition of fuses.
3. The yellow ignition wire requires a 5 A fuse, and the red power wire requires a 5 A fuse. 

LED Status Indicators

The device has three LEDs that indicate its status:

1. Red LED:
2. 1. Indicates that the device has detected ignition (Engine ON) and is powered on.
   2. 1. For Electric Vehicles (EV), the Red LED indicates the vehicle is ON, or that the vehicle is currently charging.
   2. Green LED:
   3. 2. Indicates that the device has connected to a cellular network.
   3. Blue LED:
   4. 1. Indicates that the device has obtained a GPS signal.

   Heartbeat

   When the vehicle ignition is turned off, the device powers down and enters Sleep Mode. To ensure the device remains connected in Sleep Mode (and to check for firmware updates), the device periodically pings the server.

   In Sleep Mode, the device pings (or “heartbeats”) every 30 minutes for the first two days. After two days, the device heartbeats once every 23 hours.

   Audio Status

   When the device powers on for the first time after installation, it enters the Troubleshooting Beeping Mode to assist with the installation for the first two trips.

   The Troubleshooting Beeping Mode has various beep indications:

1. Six short beeps when power is detected.
2. One short beep when a change in ignition state is detected.
3. Two short beeps when searching for cellular connection (occurs periodically).
4. Three short beeps when a cellular connection is established.
5. One long beep when GPS is connected.
6. Continuous short beeps when firmware is being updated (depending on network connection, this can take around 30-60 seconds).
7. Audio confirmation for IOX-AUXM inputs.
8. 1. When an input is triggered, the device will beep the same number of times as the input number. For example, AUX1 beeps once, AUX3 beeps three times, and AUX5 beeps five times.

Beeping mode is also enabled during device configuration or when log debug is enabled.

✱ NOTE: GO RUGGED devices require the IOX-BUZZ for beepmode availability.

GO Device Telemetry and Additional Functionality Using IOX

1. When installing IOX accessories, the GO device must be disconnected from the vehicle.
2. GO devices can have a maximum of five IOX accessories.
3. The last IOX in a daisy chain must have its termination resistor (shunt) securely installed.
4. Each connection must be secured with a zip tie.
5. For specific installation instructions and safety information, always refer to the device’s support documentation.

IOX and Documentation Library

It is important that the installer reads through and understands the installation documentation for each piece of equipment, which may include documents provided by the marketplace supplier.

1. Harness identification and application
2. Harness Assessment Cheat Sheet
3. IOX-GOTALK
4. IOX-NFCREADERA
5. IOX-AUXM
6. IOX-USB
7. IOX-BUZZ

Preparedness, Materials, and Tools

Preparedness

1. Being prepared is the single most valuable tool.
2. Before arriving at a worksite, equip yourself with the appropriate tools (e.g. if power is not available, ensure you bring cordless tools).
3. Read the documentation related to the equipment before going on-site.
4. Understand the requirements and discuss the installation plan with the customer.
5. Many equipment operators require on-site installers to undergo on-site safety training.
6. Mandatory Personal Protective Equipment (PPE) includes a hi-visibility vest, hard hat or bump cap, and steel toe and shank safety footwear.
7. For COVID-19 protection measures, many customers view this health and safety and similar to PPE protocols. Be prepared to adhere to their requirements or to have your own safety process in place.

Materials

8. To provide corrosion protection throughout the life of the install, wire-to-wire connections should be soldered and protected with tape, self-fusing tape, or heat shrink (as needed).
9. Be aware of cable runs that may be exposed to abrasion; protect with loom where necessary
10. Dielectric grease provides additional protection in high-corrosion areas — particularly for salt/calcium/brine spreading vehicles as well as other winter vehicles.

Tools

11. Typical tools required for an advanced install may include:
12. 1. Flashlight
    2. Digital multimeter
    3. Cordless drill/impact (to get through thicker material)
    4. Various bit types (Torx, Robertson, Phillips, Hex)
    5. Screwdrivers
    6. Panel removal tool
    7. Stainless self-tapping screws
    8. Multiple drill bits and step drill bit
    9. Wire cutters/strippers
    10. Adjustable wrench (small and medium sizes)
    11. Soldering iron (butane), solder
    12. Electrical tape/self-fusing tape, heat shrink, loom
    13. Cable ties
    14. Socket set (for removing dash panels, accessories, or steering column cowlings)
    15. Ladder (if installing cameras, thermometers, or sensors)
    16. Spare ring, lug and spade connectors with crimper
    17. Spare fuses (various sizes)
    18. Primary wires (yellow, red, and black) for extensions as required



Important Safety Information and Limitations of Use

WARNING! Do not attempt to install, configure, or remove any product from any vehicle while the vehicle is in motion or otherwise in operation. All installations, configurations, or removals must only be performed in securely parked, stationary vehicles. Attempting to service moving or operating units could result in malfunctions or accidents, leading to death or serious personal injury.

WARNING! All in-vehicle devices and related cabling must be securely fastened and kept clear of all vehicle controls, including gas, brake and clutch pedals. To ensure all devices and cabling remain securely attached, inspect devices and cabling on a regular basis. Loose cabling or devices may impede the use of vehicle controls, resulting in unanticipated acceleration, braking, or other loss of vehicle control, which could lead to death or serious personal injury. Upon sudden acceleration or deceleration, improperly fastened, in-vehicle devices may detach and impact operators, which may cause injury.

WARNING! After an in-vehicle device is installed, if at any point a warning lights up on the vehicle dash, or the vehicle stalls, or has a marked drop in performance: shut off the engine, remove the device, and contact your reseller. Continuing to operate a vehicle with these symptoms can cause loss of vehicle control and serious injury.

WARNING! Your in-vehicle devices must be kept clear of debris, water, and other environmental contaminants. Failure to do so may result in the malfunction or short-circuiting of units which can lead to fire hazards, vehicle damage, or serious injury.

WARNING! Do not attempt to remove devices from vehicles where they are originally installed and then install them in other vehicles. Not all vehicles share compatibility, and reinstalling devices in other vehicles may result in unexpected interactions. This could include abrupt power loss, vehicle engine shutdown while in operation, or poor or erratic vehicle operation, leading to death or serious personal injury and/or vehicle damage.

NOTICE: This product does not contain any user-serviceable parts. Configuration, servicing, and repairs must only be made by an authorized reseller or installer. Unauthorized servicing of these products will void your product warranty.